Answers to Questions You’ve Asked Us

Is ReadyForZero safe and secure?

Yes, ReadyForZero uses the latest bank-level technologies to keep you safe. Please see our security page for details about our security practices.


Is ReadyForZero (really) free? How much does ReadyForZero cost?

Yes, ReadyForZero’s award-winning basic web and mobile financial tools are free! We also offer a more powerful premium upgrade that has a monthly or yearly fee. We also partner with select financial services companies in order to keep it free, if we profit from a financial recommendation or specific offering we will let you know up front and never share personally identifiable information without permission. We are dedicated to delivering transparent and useful financial products. We don’t, for example, allow users to charge our premium services to their credit cards, this means paying for our services will not negatively impact your debt reduction goals.


How does ReadyForZero make money?

  1. ReadyForZero’s premium upgrade will save you more time and money. is a premium upgrade that allows you to automate your plan and track your credit score (with our yearly plan). This service is a way to manage all your debts and track credit safely and automatically online, just "set it and forget it".
  2. We’ve built a unique Savings Platform that actively finds relevant financial products for you.

    This is a way for trusted financial partners to work directly with you and make offers that will either lower your interest rate, help you reduce debt faster, or give you a smaller monthly payment. The platform supports all kinds of personal scenarios and was designed to be flexible. With the ReadyForZero Savings Platform, we’re able to get these offers for you without sharing any personal information with third-parties. It’s completely anonymous and you can turn it off yourself at anytime (browse to "Settings (Gear Icon)->Notifications") and every offer can be dismissed without consequence.

    We are dedicated to delivering transparent and useful financial products. We don’t, for example, allow users to charge our premium services to their credit cards, this means paying for our services will not negatively impact your debt reduction goals.

    If you accept an offer from one of our partners, that institution will pay us a small fee for helping to initiate the process. These offers are always voluntary, and we’re committed to only presenting offers that will help you get out of debt. If you are still curious, you can read more about it here.


How is ReadyForZero different from “debt relief” companies or services that promise to get me out of debt?

  1. ReadyForZero is free online software. We are NOT a debt relief, collection, credit counseling or debt settlement company. We give you the tools and information you need to make a plan and build wealth sooner on your own. In fact, regular users of our program pay off debt twice as fast. Here’s our policy: We let you know in straightforward language if or when there is an opportunity to help you and if/how we profit from it (like our ReadyForZero PLUS upgrade or partner offers). We’re unlike anything you’ve seen before, it’s that simple. We do not create special plans or negotiate concessions on your behalf with creditors.
  2. Please review our How It Works section for more details.
  3. We want to emphasize: ReadyForZero is not debt settlement or similar service, it is a program for people like you who are ready to manage debt better and build wealth sooner - on their own.

What is ?

is a way to take action on payment recommendations through one-time and recurring monthly and biweekly bill payments right from your ReadyForZero plan. Ideally, we could automate everything! Signing up for this service does not negatively affect your credit score. Learn more about this powerful service.


Are there ReadyForZero success stories?

Yes. We’ve helped thousands pay down millions on their own. We celebrate their stories here.


What countries are supported?

Only the USA for now but we have international aspirations.
We do not officially support other countries at this time. Of course, we acknowledge that managing debt is a financial challenge that affects those outside the United States! Please stay tuned.


Does using ReadyForZero negatively impact my credit score?

ReadyForZero does not report to credit bureaus and using the product does not negatively impact your credit score. If you miss payments or make late payments your credit score will be impacted regardless of if you are using ReadyForZero or not. We hope that using our product will make it less likely that you get into situations where your credit score is impacted but using the product will not cause this to happen. If you consistently make progress toward your goals using ReadyForZero, it is possible that your credit score may actually improve over time because of your own behaviors not due to anything we’re able to do or provide specifically.


Is there a ReadyForZero mobile app?

Yes. We have an iOS app and you can download it right now at the App Store. If you don’t have a ReadyForZero account yet, the app will automatically send you an e-mail with instructions on how to complete the registration process online. Once you’ve done that, you’ll be all set to use the iPhone app!

Our iPhone app lets you see all your information while you’re on the go — including your balances, your payments, your plan, and your interest rates. Of course, you can also see how much progress you’ve made toward paying off each of your accounts.

For now, the iPhone app is read-only, which means you cannot use it to make changes to your plan or add accounts. However, we may integrate this capability in the future.

We are working on developing mobile apps for other mobile platforms such as Android in the near future. If you would like to give us input on which mobile platforms we should focus on first, you can take our survey or e-mail us at support@readyforzero.com. You can also get on our e-mail list for future updates. We’ll be sure to send out an e-mail when our new mobile apps are ready!


I found a debit transaction called ‘BILLPAY VIA RFZ’ after initiating a payment with ReadyForZero. What is a ‘BILLPAY VIA RFZ’?

These transactions are what payments scheduled using initiated by you display as in your checking account debit history. They should be for the exact amounts you scheduled using . Our monthly subscription fees for this service display as ‘READYFORZERO.COM’. Please refer to the terms of use for additional information.


How do I cancel or delete my ReadyForZero account?

You can cancel your ReadyForZero account at any time on your own: log in using your account credentials, browse to “Settings (Gear Icon)->RFZ ACCOUNT” and click on “Delete Your ReadyForZero Account”.
NOTE: This is a permanent operation that will remove all your account data; it cannot be reversed! If you have trouble doing this yourself, please email us: support@readyforzero.com. A common reason for deleting your account is because you successfully got out of debt. If this is the case, congratulations!


What is my Annual Percentage Rate (APR) or interest rate?

Your APR is the interest rate you pay on a yearly basis. If you have a $1,000 balance on a card with a 10% APR, you will pay about $100 in interest over the next year (assuming you don’t spend or make payments on that card). That’s a good return on investment for the credit card companies but not so good for you.


How do I find my interest rate?

You can find it by looking on your loan or credit card statements (online or on paper). Lenders are required by law to clearly show your interest rate, balance, and other critical information on each statement you receive. If you don’t see it, call the company and make sure they tell you what your interest rate is. You have a right to know how much they’re charging you!


How do the credit card companies make money?

Credit card companies make money primarily on fees and interest (1/3 and ⅔ respectively).


Shouldn’t I always have a credit card balance? I thought it was good for my credit score.

This is a common misconception and you’re not the only one who has it. Using credit can help you build a credit history, but carrying a balance isn’t the best (or only) way to boost your credit score. If you simply need to build a credit history, you can get a “secure” credit line that does not charge the usual fees or interest. Ultimately, one of the best and most reliable ways to build good credit is to pay off your credit card balances every month.


How are my minimum payments calculated? Why does it take so long to pay off my credit cards?

Minimum payments are approximately 2% of your total balance. This will vary from issuer to issuer.


Why did my credit card company lower my available balance?

Your available balance is calculated using a combination of things including but not limited to:

  • your income (self-reported)
  • your debt to income ratio
  • your credit score
  • other factors

Sometimes, you can negotiate a higher available balance, but you should think carefully before doing so because it may provide too much temptation.


Where can I get trustworthy financial information and advice online?

We would recommend you take a look at the ReadyForZero Blog and ReadyForZero Resource Centers, where we’ve been answering tricky financial questions and trying to do so in a way that cuts through the clutter of misleading claims and gives you clear, actionable answers.

We also work with Steve Rhode, who is more commonly known as the Get Out of Debt Guy. He runs the website GetOutOfDebt.org, and we’re proud to partner with him on a project called Ask ReadyForZero, in which users can ask debt-related questions and have them answered directly by Steve. You can send your questions to ask@readyforzero.com.


One of my accounts isn’t linking — what can I do?

Try again after a couple days. (We know this is inconvenient, and appreciate your patience!) Here’s a bit more info about what happens behind the scenes:

We use a service that maintains connections to thousands of banks, allowing our users to automatically track their debt. When a bank upgrades or changes their online system, the connection to that bank can stop working. If you’ve seen a note about connectivity next to a bank, that means we’re aware of an issue with that particular bank.

Trying to link the account from time to time accomplishes two things: (1) If it’s fixed, it will connect and you’ll be on your way. (2) If it fails, the system automatically notifies the team that it’s still not linking. Unfortunately we can’t give individual estimates on when a connection will be fixed, as each bank’s system is unique. We’re working on ways to improve this process.


ReadyForZero Not Working/Broken?

If you’re still encountering issues with ReadyForZero, please contact us directly at support@readyforzero.com. We are very responsive with our support requests.